This service allows customers to submit their complaints and feedback on various topics related to the services provided by the MOHAP, staff, service provision methods, the work environment, etc. The complaints/feedback usually result from the failure to obtain a required service, non-compliance with the standards, or employee conduct. MOHAP assesses each complaint and takes the appropriate action

This service provides individuals or organizations with answers and responses to their queries and provides clarification about various aspects related to MOHAP's scope of work, including the services provided, service provision locations, the status of transactions and general inquiries about MOHAP functions. The Ministry uses this service to reply to all such inquiries

This service allows the registration of pharmaceutical products derived from natural sources such as medicinal plants and animal.

This service enables pharmaceutical manufacturers inside the UAE to apply for a pharmaceutical product certificate for the purpose of exporting such products.

This services allows the registration of medical equipment with the purpose of importing and trading them in UAE.

This service allows the submission of a request to obtain a Good Storage and Distribution Practice (GSDP) certificate for companies that store medical products in the logistic warehouses in the free zones, that to ensure the quality of medical products by storing them according to the Good Storage and Distribution Practices.

This service enables healthcare facilities to obtain the final license required to practice and provide healthcare and treatment services in the UAE.

Submitting a request to approve the transfer of narcotic drugs, psychotropics, and semi controlled medication between private and governmental health facilities for emergency cases.

This service allows the analysis of medical products to ensure that their ingredients, active substance and preservatives are suitable for use.