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Customer Suggestions​

Ministry of Health & Prevention is committed to achieve customers' happiness and provide them with outstanding services according to their needs and expectations. MOHAP also believe that customer ideas and suggestions are opportunities for improvement. To achieve this, the Ministry of Health and Prevention provides its customers with an integrated system through which they can submit their suggestions, taking into account its ease of use, impartiality, and maintaining the confidentiality and reliability of the information provided by customers.

MOHAP customer suggestions handling is aligned with MOHAP organisation wide Innovation Strategy, and will analyse and assess all customer suggestions and ideas and will use it for continuous improvement.

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