It is the official and unified gateway for submitting suggestions of the UAE Federal Government, and customers can submit complaints, suggestions, or Compliments through this gate and can follow the its status electronically. To submit a suggestion through this channel, it is required to do it according to the following steps:
1. Registration freely on MYGOV website in case you are new user.
2. Enter your information in the custom fields on the registration form.
3. After completing the registration procedure, you will receive an e-mail or text message with details of your user name and password.
4. Keep the username and password to access the site in the future.
5. After accessing the website you will be able to participate in any of the following types of records (suggestions, remarks, Compliments) after filling all the fields.
6. After finishing all of the above, you will receive the register number via e-mail or text message.
7. You can track the status of your record in the website, call center, or personally visit any customer service centers.